Privacy policy
Privacy Policy
Last updated: April 15, 2026
Adhik by Radhika (trade name of Radhika Khandelwal, Proprietor, GST: 08GWNPK1328E1ZG) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or shop at adhiklabel.com, in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Information We Collect
When you browse our website, create an account, or place an order, we may collect:
- Name, email address, and phone number
- Shipping and billing address
- Payment details (processed securely via Cashfree — we do not store card or UPI details)
- Order history and product preferences
- Device information, IP address, and browsing behaviour (via cookies)
How We Use Your Information
We use your information to:
- Process, fulfil, and deliver your orders
- Send order confirmations, shipping updates, and delivery notifications
- Issue and manage store credits
- Respond to your queries and provide customer support
- Send promotional communications about new arrivals and offers (only if you opt in)
- Improve our website and shopping experience
- Comply with applicable legal obligations
We do not sell your personal information to any third party.
Sharing Your Information
We share your information only with trusted service providers who assist us in running our business:
- Shopify (ecommerce platform)
- Cashfree (payment processing)
- Shiprocket (order fulfilment and logistics)
- Email and marketing tools
These partners are required to keep your information confidential and may only use it to provide services to us.
Cookies
We use cookies to enhance your browsing experience, maintain your shopping cart, and analyse website traffic. You may disable cookies in your browser settings, though this may affect certain website features.
Data Retention
We retain your personal data for as long as necessary to fulfil orders, maintain records as required by law, and resolve any disputes. You may request deletion of your data at any time by contacting us.
Your Rights
Under applicable Indian law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications at any time by clicking unsubscribe in any email or contacting us directly
To exercise any of these rights, please contact us at adhikbyradhika@gmail.com.
Data Security
We implement reasonable technical and organisational measures to protect your personal data. However, no method of internet transmission is completely secure. We cannot guarantee absolute security but take all reasonable precautions to protect your information.
Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.
Contact Us
Radhika Khandelwal (Proprietor)
Trade Name: Adhik by Radhika
GST: 08GWNPK1328E1ZG
Address: Plot No. A-64, Rajdhani Krishi Upaj Mandi, Sikar Road, Jaipur, Rajasthan 302013
Email: adhikbyradhika@gmail.com
Phone: +91-9057245189